Over the last 2 years EQRA has raised this problem on a number of occasions with TfL. Disappointingly, TfL have responded that they are satisfied that capacity is adequate.
We have now compiled a video which might help to challenge TfL’s view.
If you find you are being left behind by the 63, or have any other problems with our local bus services, please complain to TfL – and keep complaining every time it happens as this will help maintain the pressure to sort the problem out. TfL’s contact details are:
phone: 0845 300 7000 (Monday to Friday, 8am to 8pm)